Proven Solutions
built to scale
We understand the many complex challenges of growing and maintaining a business. With Centricity Solutions as a trusted partner, HR doesn’t have to be one of them. Companies rely on our comprehensive HR services so they can focus energy and expenditures on their core business – freeing their employees to strategically contribute to the bottom line profitability and growth of the businesses – rather than onboarding new hires, staying up-to-date on ever-changing HR compliance issues, and other non-revenue generating tasks.
Centricity’s outsourced HR solution combines the convenience of a single service provider with decades of experience in helping small to mid-sized companies choose and leverage a variety of vendors, services & software options best suited to their organization.
Our cloud-based technology provides secure and convenient 24X7 access to information – simplifying the lives of executives, managers & employees and contributing to the profitability and growth of the business. Whether staff and employees are at the home office or in remote offices across the country, our high-touch customer support ensures client peace of mind.
Explore Individual Services
Get relief from time-consuming tasks from payroll and benefits administration to compliance and risk management.
Explore Solutions by Size
Benefit from solutions customized for the demands of your specific company size, whether 5, 50 or over 500 employees.
Explore Solutions by Lifecycle
Gain the efficiencies you need for every lifecycle stage whether you’re a start-up, growing, expanding or at business maturity.
Explore Solutions by Role
Solve the unique challenges and concerns for all of your organization, whether they are a CEO, CFO, CHRO, COO, a new or a long-term employee.
“ Thank you for coming onsite yet again to chat with us in-person! Our lives have become exponentially organized and efficient since we began our partnership and we owe it all to your incredibly knowledgeable and dedicated team. You guys wowed us from the start and I see no end in sight.”
Quizlet, Inc
Comprehensive Services
Payroll and Tax Administration
Managing payroll is a time-consuming process that can pose a significant compliance challenge. Partnering with Centricity will help you optimize the payroll function, mitigate payroll and tax-related risk, and give you more time to do what you do best – grow your business.
Our payroll administration services include:
- Payroll processing and administration with direct deposit and debiting for seamless payrolls
- Paperless payroll option, including e-pay stubs for employees
- Payroll and billing reports available online each pay period
- Electronic W-2 preparation and delivery
- Payroll and employment tax processing and payments
- Tracking and processing of paid time off (PTO)
- Time and attendance management
- Simplified payroll submittal through Centricity’s secure portal
- Manager and employee self-service options
- Flexible Time & Attendance solutions
- Employee health and welfare benefits deductions, retirement plan deductions, advances, expense reimbursements and more
Gain valuable insight with detailed payroll reports:
- Access multiple reports to gain important insight into your HR, payroll and benefits spending
- More than 20 standard payroll, billing and HR reports
- Available in easy-to-read PDF or CSV export formats
- Payroll registers
- Job costing reports
- Departmental sort options
- Employee data reports
Employee Benefits Administration
Your employees are your most valuable business asset. Show them how much you value them by partnering with Centricity to give them access to the best benefits possible. We negotiate packages to help you stay competitive in the job market and keep your employees happy and healthy.
With Centricity, you're able to see every change in your benefits and team as they happen, live. You also have access to reports showing progress on open action items for even better communication and transparency.
Our benefits administration platform is 100% HIPAA-compliant. All member health information is protected with 3DES Encryption, and Personal Health Information (PHI) is accessible only through strong authentication, which is IP-restricted. Regular site audits are performed and all data servers are hosted in a secure, HIPAA-compliant environment.
Centricity helps ensure that your company is protected by providing you with tools to achieve best practices in employee benefits management. With regulations changing constantly, we know it can be difficult to stay ahead of the game. Our team of experts partner with you to avoid complicated compliance issues.
Centricity's intuitive decision-support tools make the paperless enrollment process hassle-free for your employees – and stress-free for you. We provide your employees with ready access to a fully hosted, web-based benefits administration technology and service platform to simplify benefit management so you can focus on keeping your company growing and your team healthy.
Centricity also helps manage other processes related to employee benefits and various Third Party Administrators. Optional services include:
- Coordination and administration of benefit plan enrollments, including updates & terminations with various insurance carriers and TPAs
- Administration of payroll-related IRC §401(k), §125 & HSA reporting and funding remittance
- Access to employee benefits costs & reporting
- Facilitation of enrollment process for all new hires
- Audit, reconciliation and payment of insurance billings with pro-rated, integrated payroll cost recoveries from client
- Carrier liaison and support of specific enrollment & claims issues
- Support and communication to employees of offered benefits (verbal and written)
- Assist in procuring health cards for all new hires
- COBRA compliance, administration & assistance
Centricity helps you design and negotiate the very best plans to protect the health of your employees, including medical (PPO, HMO, HSA), dental, vision, life and disability plans, COBRA, and Flexible Spending Accounts (FSA). In addition, employee assistance programs (EAPs) provide support for issues your employees may experience in their personal lives, including counseling coverage due to occupational, emotional, and financial stresses.
Health Advocate, our employee benefits concierge service, is able to help your employees make informed decisions and more:
- Find the right doctors, hospitals, and other providers
- Explain conditions, research latest treatments & help schedule appointments and tests
- Resolve billing and insurance claims issues & estimate costs of common procedures
- Secure second opinions & clarify benefits coverage
Your employees can interact with their Personal Health Advocate directly from a smart phone app. They can snap a photo of a confusing bill or an insurance claim and send it to the PHA, who will perform the necessary work to resolve any conflict or payment problem for the employee. Employees can also see all of their health insurance information translated into plain English from the complicated documents your carrier sends you. They’ll never have to fumble through various insurance papers again.
Centricity also makes available a claims assurance service that automatically reviews all medical bills over a certain predefined threshold, which saves you money and ensures accurate claims history at renewal time which can help you secure better rates (for larger groups).
Wellbeing Programs
Centricity helps you design a unique program of benefits and perks that address the total well being of your workforce. Reduce absenteeism, improve productivity, and boost the overall health of employees, their families, and the community.
Income Protection
In the event of misfortune, it is important to have the right income protection plans in place to help families in their time of need.
Commuter Benefits
Give your employees a better reason to commute to work by sponsoring a plan to allow them to set aside pre-tax dollars to pay for eligible commuting expenses like parking, transit, and vanpool.
Employee Perks & Discounts
Employee “perks” are becoming more and more important to show your hardworking employees you value their commitment to the company. Centricity leverages its purchasing power and industry experience to help its clients offer the best perk programs and smart discount programs that will delight employees and their families.
Your offices may be located around the world, but your Centricity team is local and centralized for your convenience – with a global reach to meet your international benefits needs.
HR Administration
Centricity helps you streamline and enhance the employment lifecycle by bringing best practices in HR management to your organization. We are dedicated to serving your employees’ needs in serving as the front line for employee questions and issues.
HR Administration services include:
- Employee handbook
- Employee helpdesk
- Annual open enrollment meeting
- 401K administration and reporting services
- Employee education material
- Pre-employment background screening and verification
- Online, paperless new hire processing/onboarding
- Employee relations education
- Leave administration
- COBRA administration
- Unemployment claims processing
- Online tools & resources
- Strategic HR consulting
- Microsoft Dynamics GP
- Paperless Employee Onboarding (integrated with Applicant Tracking System (ATS) GetHired)
- HR Web portal and mobile app for employees and managers to access paystubs, W-2s, time off requests, etc.
Risk Management and Compliance
Centricity’s experts take the lead on compliance administration and coordination, making certain that your business is protected from employment-related risks and liability.
Risk Management and Compliance services include:
- Workers’ compensation insurance
- Employment practices liability insurance (EPLI)
- Workplace safety best practices
- Claims management
- Termination guidance
- Affordable Care Act (ACA) education
- Compliance training
- EEO-1 reporting
- 5500 Series filings
- HR investigations
- Wage and hour guidance
- HR form and record maintenance
- Discrimination testing
Resources and Tools
Centricity provides hassle-free access to a number of self-service tools to eliminate bottlenecks, streamline processes, and put information at the fingertips of your employees and management. We help you improve the employment experience while providing the transparency you need to run a better business.
Our online tools and resources include:
- Employee and manager self-service portal
- Online onboarding and benefits enrollment
- Online time and attendance tracking
- Online payroll management
- Database management and custom reporting
- Resource center
Tailored to Your Organizational Size
For Every Size in Your Organizational Growth
Your business is now a legal entity. You're trying to stay focused on getting your product or service to market as quickly as possible, while trying to stay on top of a multitude of employment–related compliance requirements as you grow.
- California Anti-Discrimination Laws
- California Organ & Bone Marrow Donor Leave
- California Pregnancy Disability Leave (PDL)
- Child Labor Laws
- COBRA Health Insurance Continuation
- Federal Anti-Discrimination Laws (Title VII, ADEA & ADA)
- Federal Immigration Laws / Anti-Discrimination of Foreign Workers (IRCA)
- Federal/State Wage & Hour Law Posters & New Employee Reports
- Independent Contractor Laws
- “Kin Care” Sick Leave Law
- Labor-Management Relations Laws
- Occupational Health & Safety Laws & Ergonomics Rules (Cal/OSHA)
- Paid Family Leave (for employers with State Disability Insurance)
- Patient Protection and Affordable Care Act (ACA)
- Privacy Laws
- San Francisco Family Friendly Workplace Ordinance
- San Francisco Minimum Wage Ordinance
- State Disability Insurance (SDI)
- State Harassment Laws
- Transportation Testing Act (OTETA)
- Unemployment Compensation
- Workers’ Compensation Insurance
Congratulations on your growth thus far, at this stage we'll assist you with additional compliance considerations such as:
- Drug Rehabilitation Leave
- Domestic Violence Leave
- Family School Partnership Act
- Federal & State Drug Free Workplace Act
- Health Maintenance Organization Act (HMO Act of 1973)
- Illiteracy Accommodation
In addition to the previous stage's employment–related compliance requirements:
- California Anti-Discrimination Laws
- California Organ & Bone Marrow Donor Leave
- California Pregnancy Disability Leave (PDL)
- Child Labor Laws
- COBRA Health Insurance Continuation
- Federal Anti-Discrimination Laws (Title VII, ADEA & ADA)
- Federal Immigration Laws / Anti-Discrimination of Foreign Workers (IRCA)
- Federal/State Wage & Hour Law Posters & New Employee Reports
- Independent Contractor Laws
- “Kin Care” Sick Leave Law
- Labor-Management Relations Laws
- Occupational Health & Safety Laws & Ergonomics Rules (Cal/OSHA)
- Paid Family Leave (for employers with State Disability Insurance)
- Patient Protection and Affordable Care Act (ACA)
- Privacy Laws
- San Francisco Family Friendly Workplace Ordinance
- San Francisco Minimum Wage Ordinance
- State Disability Insurance (SDI)
- State Harassment Laws
- Transportation Testing Act (OTETA)
- Unemployment Compensation
- Workers’ Compensation Insurance
As you continue to expand with robust growth, it's now time to help you with:
- Affirmative Action Programs
- Equal Employment Opportunity Reporting (EEO1)
- Federal & State Family Leave Acts (FMLA & CFLA)
- Sexual Harassment Prevention Training for Supervisors (SHPT)
- State WARN Act (Layoff Notification)
- Volunteer Firefighter Training
In addition to the previous stage's employment–related compliance requirements:
- California Anti-Discrimination Laws
- California Organ & Bone Marrow Donor Leave
- California Pregnancy Disability Leave (PDL)
- Child Labor Laws
- COBRA Health Insurance Continuation
- Drug Rehabilitation Leave
- Domestic Violence Leave
- Federal & State Drug Free Workplace Act
- Family School Partnership Act
- Federal Anti-Discrimination Laws (Title VII, ADEA & ADA)
- Federal Immigration Laws / Anti-Discrimination of Foreign Workers (IRCA)
- Federal/State Wage & Hour Law Posters & New Employee Reports
- Health Maintenance Organization Act (HMO Act of 1973)
- Illiteracy Accommodation
- Independent Contractor Laws
- “Kin Care” Sick Leave Law
- Labor-Management Relations Laws
- Occupational Health & Safety Laws & Ergonomics Rules (Cal/OSHA)
- Paid Family Leave (for employers with State Disability Insurance)
- Patient Protection and Affordable Care Act (ACA)
- Privacy Laws
- San Francisco Family Friendly Workplace Ordinance
- San Francisco Minimum Wage Ordinance
- State Disability Insurance (SDI)
- State Harassment Laws
- Transportation Testing Act (OTETA)
- Unemployment Compensation
- Workers’ Compensation Insurance
Congratulations on your growth. Centricity has been with you every step of the way. As you continue to expand in size and geography, you can count on us to provide service that exceeds your expectations that now includes these employment-related compliance requirements:
- Federal WARN Act (Layoff Notification)
- Self-insuring employee health and welfare plans
In addition to the previous stage's employment–related compliance requirements:
- Affirmative Action Programs
- California Anti-Discrimination Laws
- California Organ & Bone Marrow Donor Leave
- California Pregnancy Disability Leave (PDL)
- Child Labor Laws
- COBRA Health Insurance Continuation
- Drug Rehabilitation Leave
- Domestic Violence Leave
- Equal Employment Opportunity Reporting (EEO1)
- Federal & State Drug Free Workplace Act
- Federal & State Family Leave Acts (FMLA & CFLA)
- Family School Partnership Act
- Federal Anti-Discrimination Laws (Title VII, ADEA & ADA)
- Federal Immigration Laws / Anti-Discrimination of Foreign Workers (IRCA)
- Federal/State Wage & Hour Law Posters & New Employee Reports
- Health Maintenance Organization Act (HMO Act of 1973)
- Illiteracy Accommodation
- Independent Contractor Laws
- “Kin Care” Sick Leave Law
- Labor-Management Relations Laws
- Occupational Health & Safety Laws & Ergonomics Rules (Cal/OSHA)
- Paid Family Leave (for employers with State Disability Insurance)
- Patient Protection and Affordable Care Act (ACA)
- Privacy Laws
- San Francisco Family Friendly Workplace Ordinance
- San Francisco Minimum Wage Ordinance
- Sexual Harassment Prevention Training for Supervisors (SHPT)
- State Disability Insurance (SDI)
- State Harassment Laws
- State WARN Act (Layoff Notification)
- Transportation Testing Act (OTETA)
- Unemployment Compensation
- Volunteer Firefighter Training
- Workers’ Compensation Insurance
For Every Stage in Your Lifecycle
From Startup through Maturity
You've decided that your business idea is worth pursuing and have made your business entity legal. You're trying to stay focused on getting your product or service to market as quickly as possible, while trying to stay on top of a multitude of employment–related burdens.
Just as you are focused on execution and efficiency, Centricity tailors services and products specifically to start-ups in order to minimize administrative burdens and lay a strong foundation for future growth.
Centricity will help you:
- Register your company with the various federal, state and local regulatory agencies and taxing authorities
- Set-up and manage your payroll, employee benefits, & liability insurance
- Manage finding & hiring your first round of employees through our integrated applicant tracking system
- Quickly on-board and manage new employees
- Determine and manage regulatory and compliance requirements for the company, including all necessary HR forms and templates
- Provide enterprise level HR technology that will scale with your business
- Stay focused on your core business
Your business has endured through the initial stages of the business lifecycle and is consistently generating revenue and adding new customers. The recurring revenue will help pay for additional infrastructure and open up new business opportunities. This is also when you need to fine tune your business model and implement proven operational methodologies before expanding your venture for the mass market.
Centricity adapts and modifies its services and products as you grow, helping you:
- Manage the recruitment process for your expanding employee base through our integrated enterprise-level applicant tracking system
- Efficiently on-board and manage new employees through our web-based on-boarding & benefits enrollment portal
- Manage HR and payroll data for your growing employee base through our enterprise-level HRMS/HRIS
- Gain valuable insight to your dynamic organization through an advanced HR Metrics Dashboard and Telerik Reporting
- Improve the employee enrollment process through electronic data interchange (EDI) with your benefit insurance carriers
- Manage your company’s expanding national HR and payroll geographical footprint
- Retain and motivate employees through rewards programs, on-line training and more
- Manage your growing regulatory and compliance requirements
- Continue to stay focused on your core business
Your business has been a thriving company and established its presence in the industry. You have now reached the stage in which your business will expand and spread its roots into new markets and distribution channels. In order to start capitalizing on the success of your business, you will need to capture a larger market share and find new revenue. Therefore your business will experience a rapid growth in revenue and cash flow. The rapid growth stage takes advantage from the proven sales model, marketing model, and operations model set forth from your growth/survival stage.
In addition to the services supported in the Growth Stage, Centricity will help you:
- Continue to manage your company’s expanding national & global HR and payroll geographical footprint
- Integrate and manage additional enterprise-level systems and technologies
- Improve business continuity & risk management
- Manage employee turnover
- Provide support and added bandwidth to internal HR staff
After successful expansion, your business is on top of its industry and has matured. At the final stage of the business lifecycle, your business has a dominating presence in its market. Your business could still be growing but not at the substantial rate as you’ve previous experienced.
Continuing to adapt and modify services and products to the contours of your business, Centricity will help you:
- Improve operational efficiencies
- Retain and motivate employees
- Develop internal staff
- Assess and manage potential HR in-sourcing options
For the Needs of Every Organizational Role
Addressing Each Individual’s Challenges and Objectives
We'll help with:
- Containing costs and managing cash reserves
- Minimizing distractions from the core business
- Scaling operations efficiently and effectively
- Shortening time to market (and profitability)
- Protecting your company’s assets
- Reducing risk & liability
We'll help with:
- Managing costs and gaining efficiencies
- Eliminating administrative burdens
- Focusing on strategic financial initiatives
- Effectively serving employees
We'll help with:
- Attracting and retaining talent
- Minimizing concerns with legal compliance
- Focusing on strategic HR initiatives
- Gaining a virtual back office to manage all of your transactional HR requirements
We'll help with:
- Eliminating distractions from core work
- Easy to use technology
- Simplified choices
- Eliminating paper forms
- HR assistance from knowledgeable people (rather than self-service and FAQs)